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Returns & Exchanges
At Curlsmith, we want you to love your curls. If you are not completely satisfied with your purchase, you can return your products within 30 days of receipt for a full refund or exchange.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Pack Your Products
Carefully place the items in their original packaging or a secure box to ensure they arrive back to us safely.
3
Attach the Label
Download and print your pre-paid shipping label from the portal and securely fix it to the outside of your package.
4
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing